890 Newgate Avenue, Sudbury, ON, P3A5J9 1 844 216-2149

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Service Technician

Jason Lauzon
20/10/2016

Job Description

  • Examine, troubleshoot and diagnose units needing repair and maintenance. 
  • Installation of accessories; performing pre-delivery inspections; reading and writing repair orders; troubleshooting, repair and maintenance on propane gas and electric appliances such as furnaces, refrigerators, water heaters, ranges and air conditioners; repairs to fiberglass, body and structural components; and the ability to install, repair, replace and maintain roofs, siding, windows, doors, vents, awnings, floor coverings, cabinets, counters, plumbing systems, electrical systems, propane gas systems, batteries and charging systems.
  • Is responsible for establishing rapport and trust with customers.
  • Documents RV issues by listening to customers and by asking probing questions.
  • Maintains extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointments/scheduling systems to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.).
  • Constantly communicates with Technicians to obtain information on needed repairs.
  • Use testing equipment, troubleshooting techniques, manufacturers' specifications, and Internet websites to assist in locating faults and performing repairs
  • Use manuals, catalogues and Internet websites to order repair parts and components
  • Use computerized and electronic devices for testing components


Ideal Candidate:

  • Mechanically inclined
  • Good communicator
  • Attention to detail